Shipping

We offer the following pickup / delivery / shipping options:
1. Pickup from our Factory Shop on the weekends between 12-4pm
2. Local delivery in the Wellington city and suburbs - once a week ($7 fee applies)
3.  Local delivery to the wider Wellington region, from Petone to Upper Hutt and Porirua - once a week ( $8 courier fee applies)
4.  the rest of NZ shipping is on Mondays to ensure orders make it to you before the weekend - a flat fee of $17 to urban and $20 to rural addresses.

 


FOR ALL NZ WIDE SHIPPING: please talk to the courier company and instruct your local courier where to leave the parcel if you are not home. This is important especially during summer so your parcel is not left in the heat. Put a chilly bin outside if possible. Couriers cannot give specific delivery time but they will do their best. Your tracking number will be sent to you when the parcel is ready to ship. (we cannot take responsibility for local courier deliveries in your region so please call them and make arrangements). 

National NZ - urban courier deliveries are usually overnight. We use NZPost courier services which from time to time experience delays. To avoid spoilage, we package our products so that they keep fresh. During the summer months, we ask you to put the chilly bin out and contact your local courier with delivery instructions. All shipments leave Wellington on Mondays and Tuesdays. Flat shipping rate for the rest of the country $17 to urban addresses and $20 to rural. Rate for wider Wellington city $8.

Rural deliveries - because courier companies cannot guarantee timely delivery of perishable goods to rural addresses, we ask you to provide a nearby urban address whenever it is possible. If you wish us to send to your rural address, please note that we are not able to take responsibility for late delivery. We will still package your goods the best we can to keep them fresh throughout the journey. Please leave a chilly bin outside and contact your local courier with delivery instructions. Rural delivery may take up to 3 days - this depends on your courier's schedule. Rural delivery fee $20.